The product
In response to these modern-day challenges, Microlise has developed an innovative software solution, Remote Asset Management Platform (RAMP), to help manufacturers and their support partners to accelerate digital transformation.
Connecting field-based assets allows manufacturers to get closer to end users, identifying patterns of use or behaviour that may previously have been hidden, detecting and resolving issues before they become a problem.
The benefits
Armed with the right information, support teams can ensure that remote equipment runs optimally, anticipating faults, extending equipment life, and enhancing work order management. This shift — from preventive to predictive maintenance — allows support professionals to act before problems occur, minimising damage and disruption as well as saving time and money.
The Industrial Internet of Things (IIoT) and connected technology delivers clear business benefits, including:
1. Early diagnosis of machine field issues:
Understanding how your assets are performing and how they are being used in the field is critical to your customers. It can be invaluable to your service and engineering teams, too, as lessons learned can be incorporated into support processes and future product designs.
2. Improved fix …first time!
By harnessing the right data, it’s possible to secure critical product usage intelligence to strengthen engineering and product performance through timelier – and proactive – first-time fixes.
3. Better management of warranty and R&M liabilities
Warranty systems provide vital data to help companies manage product quality, repair and maintenance, and all associated costs.
4. Efficient workshop planning and better stock management
Support staff can make predictive maintenance decisions and manage inventory levels by drawing on real-time monitoring to contain or reduce costs.
5. Management of technician skill set and training of less experienced staff
By deploying IIoT technology, machine information can be shared in the workshop, supporting all levels of technical staff. This strengthens developmental opportunities and ensures ongoing customer satisfaction.
6. Increased customer fleet up-time & availability
Securing full visibility of asset uptime is a critical measure which will allow you to build value and competitive advantage while strengthening customer engagement.
…and many more!
IIoT implementation supports the work of Engineering teams, Distribution partners and Production teams, and the right connected machinery program delivers a compelling commercial proposition, directly impacting both bottom line and future growth.
If you’d like to learn more about Microlise IIoT solutions, request a demo by clicking the button below, or reach out directly to our expert, David Midgley.
