Is there anything better than seeing customers grow and prosper?
Maybe when we can say our technology has helped along the way…
Working with customers is a partnership. It’s our job to listen and understand what’s important to you and then build a solution that helps you to achieve your goals.
For LF&E Logistics, one the UK’s leading cold chain and pharmaceutical logistics specialists, scalability was on the agenda. Over the past 28 months alone, they have grown significantly in scale and capability, and we’re proud that our technology has played a role.
By embracing our fleet technology solutions, LF&E has scaled its operations while maintaining the highest standards of compliance, customer service and reliability.
Scaling fleets, boosting performance
When LF&E first partnered with us in 2023, the team began with our Fleet Performance solution, trialling it with 49 vehicles. The success of this initial phase quickly led to three further rollouts.
Our solutions include:
- Journey Management
- Remote Tacho Download (RTD)
- Temperature Monitoring
- Driver Excellence
- Plus, our TruControl compliance suite including TruFleet, TruTime, TruLicence and TruAnalysis.
And by the end of 2025, SmartPOD will also be fully deployed across their operations.
The results speak for themselves. Since adopting our technology, LF&E has grown its fleet by 37% – from 259 to 377 vehicles – with projections to exceed 400 by 2026. The business has also expanded its footprint to 19 depots nationwide, six more than in 2024.
Every day, the fleet now delivers around 7,000 parcels, and in 2024 alone, completed nearly 1.4 million deliveries covering more than 7 million kilometres.
This scale and efficiency have not gone unnoticed. LF&E was recently named Home Delivery Operator of the Year at the prestigious TCS&D Cold Chain Awards – recognition of their exceptional service and growth.
Partnership that delivers
Our Account Director, John Cotton, explains, “This is a fantastic example of how our technology is helping drive fast, sustainable growth.
“By integrating our solutions across their operations, LF&E has unlocked the visibility, compliance, and efficiency needed to scale while continuing to deliver outstanding service. We’re proud to be working alongside them as their trusted technology partner.”
And as LF&E’s IT & Systems Director, Justin Renn, told us, “The Microlise team quickly understood our requirements and have delivered technology that has fundamentally transformed the way we operate.
“Their solutions have supported our fleet growth and helped us maintain the highest standards of service, compliance and efficiency across our network.”
Supporting the future of cold chain logistics
We’re committed to helping LF&E – and all of our customers – continue to grow sustainably, improve efficiency and deliver critical services with confidence. By combining our innovative technology with the dedication of teams like LF&E’s, we are leading the way together in cold chain logistics.
Take a look at our Case Studies to see how else we work with our customers.