We are looking for a Sales Operations Assistant to join our expanding Sales Operations team in Nottingham! Reporting into our Head of Sales Operations, you will support the Business Development department with the timely coordination of purchase orders, monthly services charges and repairs for our customers. With full training provided, you will have the opportunity to fully integrate yourself with our business processes and deliver exceptional service to both internal and external stakeholders.

Our company culture is the foundation of our success, driving the way we behave, work, connect with our customers, support and develop our people.  We are committed to creating an environment that fosters growth and development and where you can thrive both personally and professionally. If you are looking for a new opportunity where you can be part of a dynamic and support team, then we want to hear from you! 

What you will be doing:

• Coordination of purchase orders and accurate data management on our company ERP system 
• Produce accurate sales quotations and proposals for customers
• Support our Sales Account Managers and Consultants with query resolution 
• Manage a small number of existing smaller accounts to ensure a high level of customer satisfaction
• Achievement of individual KPI’s relevant to the core elements of the role
• To use company price book and sales collateral effectively and accurately
• Provide administrative support to the wider Sales Operations function within Microlise 
• Manage and support with incoming queries within the shared mailbox, responding in a timely manner and escalating where appropriate 

What we’re looking for:

• Demonstrable experience in a customer-focused business environment, within Sales Operations would be advantageous 
• Experience utilising a Customer Relationship Management (CRM) system, such as SalesForce
• Aptitude for understanding how technology products and solutions solve business problems
• Excellent communication and negotiation skills, both internal and external, building trust and relationships quickly
• Results driven with experience working towards KPIs 
• Able to work using own initiative with minimal supervision, where priorities may change throughout the day 
• Driven with a desire to succeed and progress
• Well organised with the ability to prioritise appropriately and achieve deadlines

Why Microlise?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions have probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose and Royal Mail.

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

• Full support and training to ensure you are well equipped to succeed in your role
• Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 
• 25 days holiday, excluding bank holidays, increasing with service 
• Invested in employee health and well-being with over 20 mental health first aiders in the business 
• Employee Assistance Programmes 
• Free Costco membership, 20% off EE mobile and line rental, and other local discounts
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
• Free Microlise Cresswell Racing Tickets, support British Superbikes 
• Executive Box at Motorpoint Arena Nottingham 

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in! 

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed to jobs@microlise.com in the first instance.

Please note: The successful candidates’ job title will be Internal Sales Executive in line with our organisation structure.