Transport management solution provider Microlise has unveiled its upgraded Knowledge Portal, available to all end-users, which delivers powerful new e-learning functionality.
The upgrade features a new mobile friendly and responsive design giving drivers and office-based transport professionals the ability to take courses and access resources on mobile, tablet or computer.
The Knowledge Portal also features step-by-step animated courses, lessons and quick reference knowledge–based articles, which help users to learn whilst doing their job.
Courses already exist for many key topics including Microlise Fleet Performance and Journey Management; as well as step-by-step guides for other reporting and grouping features. The upgraded Knowledge Portal adds the capability to run targeted training campaigns and has an enhanced dashboard utility, so that staff engagement can be monitored.
“This is a powerful tool and a central part of our ongoing commitment to customers, whether they are consuming Microlise products directly or via other channels. Combined with our classroom training and benefits realisation activities, this is part of our plan to provide the best service wrap to give customers everything they need to achieve their goals,” said Matthew Hague, Executive Director – Product Strategy at Microlise.
The upgrade also features improved simpler navigation and a new product library giving access to the latest release information, including updated release notes following each product development cycle.
A new and growing video library has been added to give users access to an additional source of reference information.
“With this upgrade we are seeking to provide the very best environment for transport service professionals to help them be the most effective they can be,” added Hague.
During the upgrade the social activity feed, search, document library, user guide creator and glossary have all been improved with even more ways to collaborate, interact with and share content.
Existing users can access the Microlise Knowledge Portal using the same login information as previously at https://help.microlise.com/en/login.
For further information about Microlise products, visit www.microlise.com/fleet-management.
Microlise telematics and proof of delivery solutions help its customers reduce costs and the environmental impact of their fleet operations. This is achieved by maximising vehicle utilisation, increasing operational efficiency and improving economy and safety; whilst helping to deliver the very best customer experience by providing real-time visibility of the fleet against schedule.
A privately owned business based in Nottingham in the UK, Microlise invests significantly in research and development annually to ensure its solutions continue to be underpinned by market-leading technology. Microlise helps its customers to save more than £175m each year in fuel costs and reduce CO2 emissions by hundreds of thousands of metric tonnes. For more information, please visit https://www.microlise.com/ or follow us on Twitter – @microlise.