According to live audience polling at the Microlise Transport Conference last week, transport professionals believe technology use amounts to the biggest opportunity for the transport industry.
The findings of the extensive polling of more than 1,200 delegates show that 46% see technology as most promising, 22% believe increasing efficiency is the biggest opportunity; whilst 9% think Brexit.
Of all of those who answered, 37% have customer service as the number one focus of their business. This is closely followed in second place by safety (32%), with profitability (24%) a more distant third.
We asked attendees about a number of topics during the one-day event at the Ricoh Arena and got a number of interesting insights.
The apprenticeship levy is here and requires all employers operating in the UK, with a pay bill over £3 million each year, to invest in apprenticeships. Delegates at the conference gave their view – with 27% seeing the primary impact of the levy as being new talent coming into the industry – just what it is designed for. You can read our full report on the levy here.
At the conference, and as reported by our media partner Motor Transport, the DVSA’s head of enforcement hinted that Earned Recognition could go live this year. This is good news for the 30% of conference attendees who said that they are ready for it and the 93% who see a benefit in applying for Earned Recognition either now or in the future.
We’ve heard that the majority see it as the biggest opportunity for the industry, but despite this, 77% said the technology set-up within their business needed some improvement or a lot of work. On top of this, more than half said that they expected to be introducing more mobile solutions in the coming year.
Slightly worryingly almost a third of delegates responding on our live polling app during the conference didn’t know anything about new General Data Protection Regulations (GDPR), which are set to come into effect in 2018. This is despite the fact that they will impact the vast majority of businesses operating in the UK. Download our GDPR whitepaper for a one stop shop on all the details and insight from DFA Law and conference speaker, Paul Currie.
These are the highlights. The full picture is brought to you in the Microlise Transport Conference post event report, which also features a full write-up by Motor Transport and the thoughts of conference chair Quentin Willson.