Customer Support

A dedicated expert team there for you

Microlise has a dedicated team available 24 hours a day, 365 days a year. We can work closely with you and your team to answer questions, provide support and resolve any issues quickly and reliably.

Years of experience

Microlise is set up to follow the ITIL framework, an internationally recognised set of best-practice processes for delivering IT services to customers. The primary focus is to maximise value to customers by aligning IT resources with business needs. At its core is the basic idea is that value is provided in the form of business-aligned IT Services.

Combined with this our team has extensive product knowledge meaning they are empowered to solve queries and advise on best practice whenever you need them.

At a glance

  • Available 24/7, 365 days a year
  • Telephone support
  • Experienced team
  • In-depth product knowledge
  • Over 95% of calls end in resolution