Mobile Workforce

Mobile-workforce-diagram
Microlise Mobile Workforce is an enterprise mobile data workflow solution designed to meet the challenges of today’s logistics, distribution, service, installation and repair industries, through the provision of rugged and configurable proof of delivery/collection and task management applications using mobile data terminals with robust real-time communications and comprehensive host interfacing.

Microlise Mobile Workforce combines best of breed enterprise mobile hardware and software solutions to provide a truly configurable solutions to meet the needs of customers worldwide. Operating in the distribution, parcels and post, home delivery, automotive, aggregates, manufacturing and retail market segments for both business-to-business and business-to-consumer environments.

HARDWARE

POD Microlise work most frequently in partnership with Motorola to provide users with some of the best hand held mobile data terminals in the industry.
Motorola’s Windows Mobile hand-held devices provide Ethernet, WiFi, GPRS & optional GPS support, along with barcode and image capture all packaged in a rugged and ergonomic case.
MOBILE WORKFORCE BENEFITS
Benefits Elimination of paperwork
Benefits Pre-planned or dynamic allocation of jobs and tasks to mobile workers with required resources and skill sets
Benefits Increased accuracy of data collection on job times, service and repair activity
Benefits Enhanced Customer service through Real-time Proof of Delivery, Proof of Collection details.
Benefits Reduced returns through the ability to capture damaged goods at delivery/collection point via inbuilt camera.
Benefits Increased Driver Efficiency through reduced paperwork and job allocation.

SOFTWARE

The key functions of Microlise’s mobile workforce software application include: Trip sheet and manifest download, task management, messaging, barcode scanning, image & signature capture, proof of delivery or collection, plus exception code capture and integrated Satellite Navigation (and even tracking), as well as printer support.
data-interface Microlise’s mobile workforce software includes the latest satellite navigation for trucks (Co Pilot) whereby vehicles will be routed dependant on physical restrictions such as height, weight, and length. They will also be routed dependent upon road warning information such as steep hills, camber or sharp turns. All of the captured data can be passed back to your CRM or ERP systems via standard interfaces in our Transport Management Centre.
Additionally our Customer Services portal allows both your customer service team and your end customer access to information about completed or planned deliveries. A range of reports are also available including delivery on time/delivery in full reports underpinned with reason codes, allowing you to measure service levels and driver process improvements.
Here’s how the solution fits together…
Product-literature Please contact Microlise for more information and Product Literature on Mobile Workforce Solutions contact us button