Microlise announces ACPO’s participation in the Microlise Transport Conference
Posted on 26. Apr, 2012 by Megan in Customers, Microlise - In the News, News, Partners, Product
Microlise is pleased to announce the addition of ACPO’s Chief Inspector, Mick Trosh, to the Microlise Transport Conference.
Mick Trosh is a serving Chief Inspector with the Metropolitan Police Service, currently the Deputy Head of the Association of Chief Police Officers Intelligent Transportation Systems (ACPO ITS) Working Group and has 29 year’s service. Mick will be conducting a 15 minute closed session (not open to the press) regarding the newest technological solutions for improving the security of high risk vehicles.
The Microlise Transport Conference is being held at the Barcelo Hinckley Island Hotel on the 10th of May 2012. It is open to logistics professionals and is FREE to all delegates. The conference is focused on helping fleet operators reduce their operating costs, improve their service levels and reduce their impact on the environment.
In addition to ACPO, Carlsberg, John Mitchell Haulage & Warehousing, DHL, Ryder, Tesco, Hoyer, and the Metropolitan Police will also be presenting. Mr. Quentin Willson will be chairing the event and presenting on the FairFuelUK campaign battle as well as his time on Top Gear.
Microlise industry partners will be on hand at the event providing attendees with the perfect opportunity for networking and catching up with old friends.
Register today for this FREE one day event to learn about the latest developments in the transport and logistics sector.
For more information on the event or to register please visit www.microliseconference.com .
Microlise industry partners gear up for Microlise Transport Conference
Posted on 26. Apr, 2012 by Megan in Customers, Microlise - In the News, News, Partners
In addition to the tremendous line up of speakers for this year’s Microlise Transport Conference, Microlise is excited to have industry partners participating in the event as well.
MAN Truck and Bus, FairFuelUK, Paragon, ALK Technologies, MLogistics, Master Limit, Motorola, and the RHA will all be exhibiting at the event. Each company will have an exhibition space in the Lunch / Networking area at the Barcelo Hinckley.
This gives the delegates the opportunity to learn more about Microlise’s partners as well as network with key industry professionals.
The Microlise Transport Conference is being held at the Barcelo Hinckley Island Hotel on the 10th of May 2012. It is open to logistics professionals and is FREE to all delegates. The conference is focused on helping fleet operators reduce their operating costs, improve their service levels and reduce their impact on the environment.
Industry professionals such as ACPO, Carlsberg, John Mitchell Haulage & Warehousing, DHL, Ryder, Tesco, Hoyer, and the Metropolitan Police will also be presenting at the event. Mr. Quentin Willson will be chairing the event and presenting on the FairFuelUK campaign battle as well as his time on Top Gear.
Microlise industry partners will be on hand at the event providing attendees with the perfect opportunity for networking and catching up with old friends.
Register today for this FREE one day event to learn about the latest developments in the transport and logistics sector.
For more information on the event or to register please visit www.microliseconference.com .
Hoyer to present at Microlise Transport Conference – 10th May 2012
Posted on 19. Apr, 2012 by Megan in Customers, Microlise - In the News, News, Uncategorized
Microlise is pleased to announce that Mr. Mark Binns – Managing Director of Hoyer will be joining the impressive speaker line up at the Microlise Transport Conference on the 10th of May at the Barcelo Hinckley Island Hotel.
Mark will be opening the Health and Safety theme at the conference, discussing the importance Hoyer places on safety and how they use specially trained master drivers to teach the techniques needed for safe and economic driving. Mark will discuss Hoyer’s approach to transport safety and explain how telematics has played a part.
The event is open to logistics professionals and is FREE to all delegates.
Chairing the event this year will be Mr. Quentin Willson formerly a presenter on the BBC’s Top Gear and who is now a spokesman for the FairFuelUK campaign. Mr. Willson will be giving an update on the FairFuelUK’s Battle against Rising Fuel Costs as well as a look back on his time with the Top Gear team.
Microlise industry partners will be on hand at the event providing attendees with the perfect opportunity for networking and catching up with old friends.
Join Hoyer at this FREE one day event to learn about the latest developments in transport and logistics sector. The speaker panel has been carefully selected to inform, educate and share their vast experience on the main challenges our industry faces – Safety, Cost and the Environment.
For the updated agenda or to register for the event please visit www.microliseconference.com.
Join Microlise at this year’s Commercial Vehicle Show on April 24-26 at the NEC Birmingham
Posted on 17. Apr, 2012 by Megan in Customers, Microlise - In the News, News, Partners, Product
The CV Show is the largest and most comprehensive road transport event staged in Britain, catering for every operator’s requirements. From heavy trucks to car derived vans, temperature controlled transport to waste disposal and street cleansing, the CV Show is the best sourcing opportunity found anywhere in the UK.
At this year’s show Microlise will be represented on two industry partner booths displaying the latest technology available within the Microlise portfolio.
Master Limit Booth 3B15
Master Limit is at the forefront of software innovation and are pioneers in the development of fuel saving software for commercial vehicles with the ability to force driver behaviour’s through the installation of RPM and maximum speed limiters, they are able to guarantee a minimum 10% improvement in fuel economy along with significant reductions in tyre and brake wear.
Microlise and Master Limit became partners last year making Master Limit the second reseller in the UK for Microlise products. Visit the Master Limit booth to find out more about the Master Limit / Microlise partnership as well as all of the Microlise products and services.
MAN Truck and Bus Booth 3A30
As a leading manufacturer of heavy goods vehicles, MAN markets its products throughout the UK to a wide range of market sectors. MAN partnered with Microlise in early 2007 to offer a complete range of web enabled added value services to their clients to maximise their return on investment and reduce the total cost of ownership of their vehicle fleet. This service is branded as MAN Trucknology and is offered on all TGS/TGX Tractor units via MAN’s Silver Service package as a standard feature.
Visit the MAN Truck and Bus booth to find out more about Trucknology and the MAN/Microlise partnership.
We look forward to seeing you there!
Microlise Transport Conference – May 10, 2012 at Barcelo Hinckley Island Hotel
Posted on 05. Apr, 2012 by Megan in Customers, Microlise - In the News, News, Uncategorized
Microlise celebrates 30 years of business with 200 of its closest friends at this year’s Transport Conference on May 10th, 2012 at the Barcelo Hinckley Island Hotel.
The Microlise Transport Conference is focused on helping fleet operators reduce their operating costs, improve their service levels and reduce their impact on the environment.
This year’s agenda includes industry leaders such as Carlsberg, John Mitchell, Ryder, DHL, Tesco, Hoyer and the Metropolitan Police. The event is open to logistics professionals and is FREE to all delegates.
Chairing the event this year will be Mr. Quentin Willson formerly a presenter on the BBC’s Top Gear and who is now a spokesman for the FairFuelUK campaign. Mr. Willson will be giving an update on the FairFuelUK’s Battle against Rising Fuel Costs as well as a look back on his time with the Top Gear team.
Microlise industry partners will be on hand at the event providing attendees with the perfect opportunity for networking and catching up with old friends.
Join us at this FREE one day event to learn about the latest developments in transport and logistics sector. The speaker panel has been carefully selected to inform, educate and share their vast experience on the main challenges our industry faces – Safety, Cost and the Environment.
For more information on the event or to register please visit www.microliseconference.com.
Microlise Transport Conference
May 10th, 2012 (9 am – 3 pm)
Barcelo Hinckley Island Hotel
Watling Street (A5)
Hinckley
Leicestershire
LE10 3JA
Phone: 01455 631122
Fax: 01455 898579
www.barcelo-hotels.co.uk
Microlise Present MAN Truck and Bus with Premier Business Partner 2012 Award
Posted on 05. Apr, 2012 by Megan in Customers, Microlise - In the News, News, Uncategorized
Simon Bewick (Customer Support Director, Microlise) and Des Evans (Managing Director, MAN Truck and Bus)
On 6th March 2012, Microlise proudly presented MAN Truck and Bus UK with its Premier Business Partner award for 2012 in appreciation for all their hard work and to celebrate the continued success of both the partnership but the continued growth of the MAN Trucknology Telematics brand.
Since 2007, the partnership between Microlise and MAN Truck & Bus UK has provided a range of web based Telematics solutions to MAN UK Customers that has enabled them to reduce the total cost of ownership of operating a vehicle.
This product & service offering is branded as MAN Trucknology and is in use in over 300 transport businesses, operating over 7000 MAN trucks in the UK .
Trucknology is made up of core features from Microlise’s Fleet Performance product, including an on-board Telematics device to remotely monitor vehicle location, activity and driving style. MAN Customers can then access a suite of web-based reports and map client to have instant visibility of vehicle activity, utilisation and, crucially, how the vehicle is being driven. This information can then be used to identify good and bad driving practice, in reward safe & economical driving as well as identify where further training and support is required.
The singular focus or the solution is for MAN customer’s to be able to run their vehicles in the most safe & economical manner possible thereby improving fuel economy, reducing emissions, reducing accidents and wear & tear and, consequently, reducing operating costs.
Microlise would like to thank MAN Truck and Bus UK for their support over the last 5 years and looks forward to the continued success of the MAN and Microlise partnership in the coming years.
Howdens Joinery choose Fleet Performance and Journey Management from Microlise
Posted on 09. Mar, 2012 by Megan in Customers, Microlise - In the News, News
Howdens Joinery supplies over 400,000 kitchens each year to UK homes. The Howdens range is the UK’s largest ‘from stock’ kitchen range and is available from over 500 trade depots, which means kitchen trade professionals can collect exactly what they need, when they need it, to create perfect kitchens for their customers.
Howdens have recently signed a deal with Microlise who are implementing their Fleet Performance and Journey Management modules.
Fleet Performance is Microlise’s Telematics solution which allows customers to understand vehicle activity and utilisation as well as monitor how economically and safely their vehicles are being driven in order to provide targeted driver feedback and training with the goal of improving fuel economy and reducing accidents.
Microlise’s Journey Management module allows vehicles to be tracked against delivery schedules in order to provide enhanced customer service information – for example, alert as to impending deliveries as well as proactively react to drops which are forecast to be late. Driver’s can then be debriefed against deviations from the plan, which then underpins detailed delivery performance reporting – as well as allowing planning rules to be revised as a better understanding of how accurate leg rules and turnaround times are. The goal here being to enhance customer service whilst improving fleet utilisation and productivity and reducing management overhead.
In taking the decision to use the Microlise solution, Howdens trialled the Fleet Performance module. Initially, it was planned to do this for 12 weeks. However, Howdens chose to team up with Microlise after only 8 weeks when the system, having been well embedded with the Howdens operation, had helped deliver a 5.44% improvement in fuel economy across the two trial sites.
Microlise have completed the roll out of the Fleet Performance module to 104 delivery vehicles across six sites (some of these sites are DHL sites who run part of Howdens distribution operation).
In addition to Microlise’s own MTU3 Telematics unit which reports on the location of the vehicle and driving style information via a direct connection to the vehicle’s CANBus, Microlise are implementing the new DCM4 Driver communications module and panic buttons.
The DCM4 will provide Howdens drivers with voice calls & driver phone book, two-way messaging and task management, with the objective of reducing call costs and making the exchange of information between the driver and traffic office more streamlined and effective.
The Journey Management Module will be implemented as a 3rd phase in the project, whereupon the DCM4 will also be used to convey schedule and delivery information to the driver.
A key component of the solution Microlise is providing Howdens is the services of Microlise’s Benefits Realisation Consultants. Their role is to ensure that the Microlise system is perfectly embedded within Howdens day to day operation in order that they device the maximum amount of benefit from the solution. This service typically takes the form of monthly analysis, site visits and calls to ensure everyone is happy with the system and its operational usage.
Clean air target for No Engine Idling Campaign by FOCUS (CILT)
Posted on 02. Mar, 2012 by Megan in Customers, Microlise - In the News, News, Uncategorized
The February edition of FOCUS Magazine published by the CILT discusses the London campaign to stamp out engine idling (by Geoff Dossetter)…
In an attempt to improve air quality in the capital, Mayor of London Boris Johnson has introduced a campaign designed to encourage drivers – notably drivers of commercial vehicles, taxis and PSVs – to reduce engine idling and thus cut costs and carbon emissions.
The campaign follows the award of a £5 million grant from the Department of Transport. Transport for London has established the Clean Air Fund, measures aimed at reducing particulate matter across London. Transport for London, Department of Transport and the Greater London Authority have now agreed how and where the money should be spent.
In addition to reducing engine idling, the Clean Air Fund also includes: actions involving trials of green walls and screens and additional tree planting; the installation of particulate filters to buses on selected routes; the expansion of dust suppressant trials; marshaling at taxi ranks, including at rail termini; and engagement with business in order to promote greener travel.
The Clean Air Fund measures seek to reduce particulate matter concentrations across London and especially at pollution hotspots on three main priority routes: Marylebone Road and Euston Road; Victoria Embankment and Upper Thames Street to Tower Hill; and Marble Arch to Hyde Park Corner.
The key messages from the campaign are that although air quality in London is hugely better than 50 years ago, there is still room for improvement: ‘London can breathe better – switch off your engine when you are parked, loading or waiting at the roadside.’ The No Engine Idling Campaign was launched in summer 201o with a small team of eco-marshalls monitoring taxi ranks at London mainline stations and on other street ranks where air quality was known to be poor.
Leon Daniels CMILT, Managing Director for Surface Transport, TfL, has written to coach, bus and freight operators to encourage their drivers to switch off their engines while stationary. In addition to commercial vehicle and bus and coach drivers, the TfL campaign is also targeting school drivers and related or partnering organisations.
A marketing and communications campaign has been launched that is designed to raise awareness, the main elements of which include: an information website; billboard bus back and radio advertising; No Engine Idling signage deployed at 50 selected bays around London; mass circulation of information to appropriate databases; and engagement with trade associations and driver membership organisations.
Boris Johnson said: ‘Delivering cleaner air is key to may goal of creating a better quality of life for Londoners. 2012 is also a historic year during which the eyes of the world will turn to London and I want people to experience a cleaner, greener city before, during and after the Games.’
Steve Agg FCLIT, Chief Executive, CILT, said: ‘The combination of ultra-high prices for petrol and diesel and the desire to reduce emissions and improve air quality adds up to a commonsense and worthwhile campaign by Transport for London. I have no doubt that CILT members will support these endeavours and encourage their drivers to reduce or avoid unnecessary engine idling whenever possible, not just in London but also in all relevant circumstances across the UK.’
For more information please visit www.cilt.org.uk.
London no-idling campaign starts by Roadway Magazine
Posted on 02. Mar, 2012 by Megan in Customers, Microlise - In the News, News, Uncategorized
The March edition of Roadway Magazine discusses the London no-idling campaign which is aimed at cutting out harmful emissions ahead of the London 2012 Olympic and Paralympic Games.
Mayor of London Boris Johnson has launched a no engine idling campaign to improve air quality and cut harmful emissions ahead of the London 2012 Olympic and Paralympic Games.
All drivers are encouraged to turn off their engines when their vehicles are stationary for more than a minute – when parking, loading or unloading, for example.
According to Transport for London, which is delivering the campaign, if all drivers in central London switched off their engine for one minute a day rather than idling unnecessarily it could reduce annual PM10 emissions by the equivalent of a car travelling to the mood and back three times.
“Turning off engines when stationary for more than a minute creates a host of positive benefits by reducing pollution and using less petrol. This small individual step can collectively make a massive difference and help improve our city,” says Johnson.
The campaign, part of a package of measures introduced by the Mayor to tackle the biggest sources of pollution, highlights the health benefits of reducing harmful emissions to help prevent and alleviate illnesses such as asthma, heart and lung conditions.
Government research suggests that poor air quality contributes to around 4,300 premature deaths in London each year.
Air quality initiatives are expected to reduce PM10 emissions in the city by a third by 2015.
For more information please visit www.roadway.co.uk.
Industry Leading Customer Service Module
Posted on 22. Feb, 2012 by Megan in Customers, Microlise - In the News, News, Partners, Product, Uncategorized
Customer Service Module
Enhance your logistics customer service experience with real-time visibility, call management and reporting.
Microlise’s new Customer Service Module is an optional enhancement within the Microlise Journey Management package.
Traditionally, Microlise’s Journey Management Module has focused upon reporting planned versus actual delivery performance for customer’s routes.
This allows Microlise’s traditional logistics customer base to proactively monitor delivery performance, in terms of route & schedule adherence, pre-advice customer’s of impending deliveries, as well as debrief the driver against any exceptions.
Transport management and planners then used this information to examine how a fleet is managed and deployed and enhance route planning rules on a period basis in order to optimise customer service, fleet usage and operating costs.
Unlike Microlise’s Schedule Execution Board, frequently found in the Transport office, the new Customer Service Module uses this same information, but rather than looking at routes in their entirety, presents customer service teams with proactive information as planned deliveries to specific customers and accounts are forecast to go into exception (based upon any contract SLA windows around a planned delivery).
Each time a Microlise tracked vehicle reports in, the same point to point routing engine behind the Schedule Execution Board calculates the estimated time of arrival for all outstanding deliveries on a route. The Customer Service Board uses this information to calculate if a planned delivery is likely to now fall outside an agreed service level window.
When this is predicted to occur, the specific delivery and all of the associated customer and contact information is highlighted in the Microlise Customer Service Board.
Each incident can then be allocated to a Customer Service Agent who can then contact the customer and use the Microlise system to both provide the customer with up to date delivery information, as well as manage and record all customer interactions under a unique call reference.
All of this information is held within the system and can be exported, by account / customer and site, to provide accurate KPI and issue reporting for periodic customer reviews for example.
Matt Hague, Product Strategy Director at Microlise comments; “The Customer Service Module is a departure from the typical traffic office centric solutions Microlise traditionally deploys, the module leverages the same point to point routing based ETA information but abstracts it away from the route and focuses on delivery performance into the individual customers or contract group. This system allows issues to be identified proactively and any resulting contact history to be recorded for reporting and subsequent review”.
“The Customer Service Module was designed to manage customer issues by exception and in a much more proactive manner. Thereby improving customer experience and reducing overall administration effort.”
Customers such as Bidvest Logistics have already seen the benefit of using the Customer Service Module within their business, “The Customer Service Module is without question industry leading and demonstrates Bidvest Logistics ambition to continue to service its client base to the best of its capabilities today and in to the future. The operating system now allows our business to proactively engage the customers with accurate information in real time and thus ensure they have clarity on the status of their delivery.” Shaun Foley Chief Operations Officer Bidvest Logistics UK.
