As one of the best known and largest fleet operators in the UK, Eddie Stobart runs more than 2,000 vehicles and employs in excess of 5,000 staff. Eddie Stobart has been diversifying into new sectors. The demands of each of these new sectors are subtly different and the team understood that technology would be needed to underpin everything the organisation planned to do. Traditionally focussed on the consumer and retail sectors, Eddie Stobart is now growing in areas such as industrial markets, manufacturing and e-commerce. The company was looking for a partner that would deliver technology enabling it to enter new markets and drive even better customer service and efficiency.
Having used telemetry for a number of years, Eddie Stobart became aware that the existing technology had run its course and that it needed to invest in the next generation. Eddie Stobart’s Chief Information Officer John Court challenged Microlise to deliver a leading-edge solution that really stretched the capability of what is possible right now.