Key requirements are high shelf availability and regular replenishment of stocks from regional or central distribution centres, using own or 3rd party logistics operations. Longer supply chains with smaller and more frequent deliveries are the norm, with final configuration and customisation left until ’just in time’.
High street retail locations frequently mean night-time or restricted time-frame deliveries, whilst the increase in online ordering is driving a rapid increase in direct home deliveries.
The need for accurate deliveries and control of returned assets are critical in minimising shrinkage and ensuring the efficient flow of stock and assets through the distribution chain.
Key benefits delivered by Microlise solutions include:
- Increased productivity throughout the supply chain and back office
- Reduced turn-around times through pre-notification to site
- Reduced fuel, fleet and customer service costs
- Accurate operational KPIs and real time visibility of customer delivery KPI performance
- Reduced empty mileage
- Improved delivery, collection and loading accuracy and efficiency
- Streamlined invoicing
- Reduced POD paperwork and administration
- Eliminated data entry time and re-keying errors
- On-demand access to delivery and customer history
- Accurate real time ETAs for stores and home delivery customers
- Web based, self-service access to delivery and POD details for customersand custiomer service staff
- Ability to add collections and deliveries to drivers’ routes in real time, any time
- Identification of most cost effective changes to plan
- Ability to direct driver to additional locations via optimum route
- Visibility of asset locations
- Identification of sites holding assets and location of lost assets
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Solutions offered include: