Management of people, resources and materials in the construction and utilities industries poses distinct problems. Planning availability of correct personnel with the right skills, equipment and materials is a significant logistical challenge. Jobs are often dynamic and reactive requiring ultimate control from despatch and transport functions. Material shrinkage is frequently an issue with much of it on long delivery replacement lead times.
Business Benefits
- Optimised job despatch and engineer utilisation.
- Real-time job status updates from the field for dynamic planning.
- Lone Worker protection enabling contact with drivers in all situations as and when necessary.
- Real-time dashboards and KPI reporting for on-demand and historic access to customer SLA and performance metrics.
- Real-time job status for proactive alerting to SLA or job issues.
- Real-time notification of turn-around time exceptions on site enable proactive notification to back office.
- Ability to record incident and reason for on-site delays for exception reporting.
- Abiliy to ensure drivers are directed straight to a job to optimise time on-site and minimise travel time between jobs.
- Optimised job despatch and engineer utilisation for increased job volumes.
- Maximised utilisation of fleet and drivers to increase productivity and profitability.
Solutions
INDUSTRY